Shipping & Returns Policy

J. Britt Lighting & Interiors understands that shopping online can be difficult. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the item being received.

All returns must be accompanied with an RGA from J. Britt Lighting & Interiors. Please contact us to start the RGA process. ANY ITEMS SHIPPED BACK WITHOUT A VALID RGA WILL NOT BE ACCEPTED AND NO CREDIT WILL BE ISSUED.

Items that are shipped with free freight and then returned will be subject to the original shipping fees being deducted from the credit. Customer is responsible for any and all shipping fees to return the item(s). Exceptions to this would be for any defective or damaged product. Please insure all packages when returning them, any items damaged during the return to us will not be issued credit.

REFUNDS WILL ONLY BE ISSUED UNDER THE FOLLOWING CONDITIONS

1. Merchandise must be in re-saleable condition, in its original container or box, including all packing material, and any accessories.
2. Merchandise must not have been installed or altered in any way. Each item will be inspected upon return.
3. Merchandise will be returned at the customers' expense. If you would like us to arrange shipping, please contact us. Shipping charges would be deducted from the credit.
4. No returns will be allowed for discounted or clearance products, except for damaged or defective items.
5. No returns on bulb or part orders.
6. No returns on custom ordered product.
7. A sale is considered FINAL after 30 days of customer receipt and will not be eligible for return.

DAMAGED ITEMS
We will replace any item that is damaged, as long as we are notified within the 30 day return period. If we are not allowed to replace an item that is damaged you may be subject to shipping charges for the original order as well as return shipping charges to return the item to us.


Please inspect all packages before signing for them. If there is damage to a box please make note of it with UPS, FedEX, DHL etc…If there is no visible damage to the box, but the contents are damaged please contact us. Also, please give us a thorough description of the damage and what parts need to be replaced.

J. Britt Lighting & Interiors is not responsible for any fees associated with the cost to repair or install damaged items. Electricians or Contractors should not be scheduled until you have received the item and inspected it for damage.

DEFECTIVE ITEMS
Defective items are subject to the manufacturer's policy, 1 year from the date of sale. There are exceptions to this, please email or call us if you have a question about the warranty period of an item.

REPLACEMENT POLICY
In spite of our best efforts, occasionally products will sustain damage in transit. We'll get replacement parts or a replacement fixture to you as soon as possible, free of charge. Please provide as much detail as possible about the damaged fixture so that we can rectify your issue in a timely fashion. This replacement policy ONLY covers the cost of replacing a full fixture or part thereof, at our expense.

SHIPPING POLICY
All shipments within the continental U.S. are shipped by FedEx Ground. Special restrictions apply to shipping to Hawaii, Alaska and Puerto Rico. Please contact J. Britt Lighting & Interiors for information and shipping charges.

Free shipping on orders above $250.
While J. Britt Lighting & Interiors ships orders through the United States and its territories, the company does not ship internationally. If an order is to be shipped overseas, this can be arranged with the use of a freight forwarding company. J. Britt Lighting & Interiors would ship the merchandise to a freight forwarding company in the United States. It will then be the customer's responsibility to have the item shipped to its destination from the freight forwarding company.

We do not ship to PO Boxes or APO, FPO.

SALES TAX
Save 7-10% in sales tax when you shop online with J. Britt Lighting & Interiors! *We only charge sales tax when shipping to Mississippi where we have our showroom.

Web Site Terms and Conditions of Use

1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on J. Britt Lighting and Interiors's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on J. Britt Lighting and Interiors's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by J. Britt Lighting and Interiors at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
While every effort is made to ensure that the content of this website is accurate, the materials on J. Britt Lighting and Interiors' web site are provided "as is". J. Britt Lighting and Interiors makes no warranties, expressed or implied, in relation to the accuracy or completeness of the information found on it, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, J. Britt Lighting and Interiors does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site

4. Limitations
In no event shall J. Britt Lighting and Interiors or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on J. Britt Lighting and Interiors's Internet site, even if J. Britt Lighting and Interiors or a J. Britt Lighting and Interiors authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on J. Britt Lighting and Interiors's web site could include technical, typographical, or photographic errors. J. Britt Lighting and Interiors does not warrant that any of the materials on its web site are accurate, complete, or current. J. Britt Lighting and Interiors may make changes to the materials contained on its web site at any time without notice. J. Britt Lighting and Interiors does not, however, make any commitment to update the materials.

6. Links
J. Britt Lighting and Interiors has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by J. Britt Lighting and Interiors of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications
J. Britt Lighting and Interiors may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law
Any claim relating to J. Britt Lighting and Interiors's web site shall be governed by the laws of the State of Mississippi without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy for JBrittLighting.com

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at [email protected].

At JBrittLighting.com, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information that is received and collected by JBrittLighting.com and how it is used.

Log Files
Like many other Web sites, JBrittLighting.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons
JBrittLighting.com does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

• Google, as a third party vendor, uses cookies to serve ads on JBrittLighting.com.
• Google's use of the DART cookie enables it to serve ads to users based on their visit to JBrittLighting.com and other sites on the Internet.
• Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL - http://www.google.com/privacy_ads.html

Some of our advertising partners may use cookies and web beacons on our site.

These third-party ad servers or ad networks use technology to the advertisements and links that appear on JBrittLighting.com send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see.

JBrittLighting.com has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. JBrittLighting.com's privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.